# promoter.io > AI-optimized mirror of promoter.io containing 25 pages totalling 14,242 words of clean markdown content, structured data, and semantic HTML. Original source: https://promoter.io/. Last updated: 2026-06-15T21:47:00.070Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [AI Customer Feedback for Ecommerce and Retail Brands](/content/site-root.html): Collect NPS, CSAT & CES surveys across every touchpoint, then let AI turn customer feedback into action. Built for ecommerce and retail brands. (603 words) ## Articles & Blog Posts - [SpearmintLOVE Achieved an NPS of 79 Through Automated Customer Feedback Across 5M+ Users](/content/customers/spearmintlove/index.html): Leading baby retailer SpearmintLOVE leverages automated NPS surveys to reach an NPS score of 79, surpassing industry average by 16 points. (984 words) - [Retently Integrations](/content/integrations/index.html): Explore Retently native integrations, to connect the apps and web services you use every day. Create automated scenarios and workflows. (844 words) - [Customer satisfaction surveys for Pipedrive](/content/integrations/pipedrive/index.html): Connect Pipedrive with Retently to sync contacts and accounts, send personalized satisfaction surveys, and analyze customer feedback in Retently. (283 words) - [Customer Experience Software Pricing and Plans](/content/pricing/index.html): Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback. (773 words) - [API DETAILS](/content/docs/api/index.html): Complete REST API documentation for Retently. Manage customers, campaigns, surveys, and NPS data programmatically. (3,302 words) - [PSD Underwear Hits an NPS Score of 72 Through Multi-Channel Feedback Across 4 Touchpoints](/content/customers/psd-underwear/index.html): Discover how PSD Underwear achieves 72% NPS by tracking customer feedback across email, in-app, and SMS. Real results from automated survey campaigns. (1,213 words) - [High CX Scores, Strong Loyalty: The Results of a Customer-Centric Mindset](/content/customers/epic-gardening/index.html): Learn how Epic Gardening used Retently CSAT, CES, and NPS surveys with Shopify and Gorgias integrations to improve customer experience. (984 words) - [[NPS, CSAT and CES - Customer Satisfaction Metrics to Track in 2026](https://www.retently.com/blog/customer-satisfaction-metrics/)](/content/blog/customer-satisfaction-score-csat/index.html): CSAT is a survey methodology you can use to track customer satisfaction levels. Here’s a practical guide for an in-depth CSAT overview. (494 words) - [Customer satisfaction surveys for HubSpot](/content/integrations/hubspot/index.html): Powerful customer surveys for HubSpot. Send NPS and CSAT surveys via email, link, or in-app with Retently's two-way HubSpot integration. (292 words) - [Enterprise plan](/content/pricing/enterprise/index.html): Region-specific hosting, SAML 2.0 SSO, custom DPA, dedicated CSM, and white-label survey delivery for enterprise CX teams. (582 words) - [Gorgias customer satisfaction surveys](/content/integrations/gorgias/index.html): Trigger Retently CSAT surveys from Gorgias ticket updates, monitor support satisfaction, and use feedback to improve agent performance. (221 words) - [Improve brand experience with Klaviyo surveys](/content/integrations/klaviyo/index.html): Use Retently with Klaviyo to trigger transactional surveys, update subscriber records, and personalize campaigns from customer feedback. (244 words) - [Customer satisfaction surveys for Salesforce](/content/integrations/salesforce/index.html): Powerful customer surveys for Salesforce. Send NPS and CSAT surveys via email, link, or in-app with Retently's two-way Salesforce integration. (291 words) - [Success Stories](/content/blog/survey-response-rate-study/index.html): Data from 25M+ ecommerce surveys reveals what really drives response rates in 2026: channel, infrastructure, trust, lifecycle, and attention pressure. (474 words) - [For Ecommerce Brands](/content/blog/good-net-promoter-score/index.html): The NPS score can vary dramatically, and if you want to figure out whether yours is good or bad, there are a variety of factors you need to look at. (505 words) - [demo/index.html](/content/demo/index.html) (1 words) - [For Ecommerce Brands](/content/blog/unique-retently-features/index.html): This article covers unique features that only Retently has. We only focused on the major things, rather than exploring every minor detail. (489 words) - [[Post-Purchase Email Flow: Where Ecommerce Brands Lose Customer Attention After the Sale](https://www.retently.com/blog/post-purchase-email-flow-ecommerce/)](/content/blog/ecommerce-customer-experience-trends-study/index.html): A data-driven study of 1,500,000+ ecommerce surveys reveal the six CX pillars that shape loyalty, risk, and retention in 2026, beyond opinions and best practices. (478 words) - [Alex Bitca](/content/blog/property-management-cx-gap/index.html): Retently analyzed tens of thousands of owner and resident surveys from property management companies. The NPS gap between the people who pay and the people who live in the units is quietly deciding resident retention. (496 words) - [Zendesk customer satisfaction surveys](/content/integrations/zendesk/index.html): Trigger Retently CSAT surveys from Zendesk ticket updates, monitor support satisfaction, and use feedback to improve agent performance. (217 words) - [Richpanel customer satisfaction surveys](/content/integrations/richpanel/index.html): Trigger Retently CSAT surveys from Richpanel ticket updates, export feedback to Richpanel, and monitor support performance. (180 words) - [Shopify post-purchase NPS surveys](/content/integrations/shopify/index.html): Send customer surveys triggered by Shopify orders, collect and analyze your customer feedback in Retently. Code-free, no developers required. (202 words) - [Developer Plan](/content/pricing/developer/index.html): Apply for Retently's Developer Plan - limited credits, unlimited time. Perfect for developers building integrations and testing the platform. (89 words) - [Create a Retently CX account and start surveying your customers](/content/register/index.html): Create a Retently CX account and start surveying your customers right away. Free 14-day trial. No contract. No credit card required. Cancel anytime. (1 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/robots.txt): Crawler directives