# Shopify post-purchase NPS surveys

Send customer surveys triggered by Shopify orders, collect and analyze your customer feedback in Retently.

## Send post-purchase NPS surveys

### Send customized and highly personalized surveys to your customers when a new purchase is made.

### Dive into the data to anticipate customer needs and create a better shopping experience.

## Track and improve customer satisfaction

### Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your products are perceived.

### Uncover areas that require improvements or strengths that put you ahead of your competition.

## Close the feedback loop

### Send survey reminders and automatically trigger personalized autoresponders based on the received survey score and feedback.

### Follow up with unsatisfied customers to learn more about the challenges they’re facing, or invite Promoters to your referral program.

## Collect product reviews

### Constantly engage with your customers and encourage them to share their experience with your product.

### Easily capture product reviews and share them online to foster trust towards your store.

### Leverage the power of reviews to improve your conversion rate and boost sales.

## Integrate code-free, no developers required

### Integrate Shopify and Retently quickly and hassle-free!

### The integration setup is code-free and doesn’t require developers. Just add a Retently webhook link as an action in a Shopify automation rule.