# Customer satisfaction surveys for Pipedrive

Sync contacts and accounts from Pipedrive, send customer satisfaction surveys, collect and analyze customer feedback.

## Track and improve customer satisfaction

### Use Retently to get a constant pulse on your customer satisfaction and gain an accurate understanding of how your company, product, or service is perceived.

### Uncover areas that require improvements or strengths that put you ahead of your competition.

## Sync your customers and their properties from Pipedrive

### Sync contacts and lists from Pipedrive to Retently to easily filter survey results by customer segment, region, product, or any other contact property available in Pipedrive.

## Send surveys triggered by Pipedrive automations

### Integrate a Retently webhook into Pipedrive automations to send transactional email surveys when contacts meet specific enrollment criteria.

### Trigger surveys when a contact’s lifecycle stage changes, an activity is closed, or their details are updated. You can also sample your audience and delay or throttle campaigns to prevent over-surveying.

## Send automated, personalized surveys

### Reach Pipedrive contacts via automated and highly personalized survey campaigns.

### Automatically follow-up or send reminder surveys to the ones who did not provide feedback.

## Close the feedback loop

### Send survey reminders and automatically trigger personalized autoresponders based on the received survey score and feedback.

### Follow up with unsatisfied customers to learn more about the challenges they’re facing, or invite Promoters to your referral program.

## Automatically export survey feedback and ratings to Pipedrive

### Collect survey feedback and send it to Pipedrive as contact-level properties or as notes. Leverage this data to segment contacts by rating, response category, and feedback, and trigger personalized automations.

## Integrate code-free, no developers required

### Integrate Pipedrive and Retently quickly and hassle-free!

### The integration setup is code-free and doesn’t require developers - just authorize your Pipedrive account, create a new survey campaign, and start collecting valuable customer feedback.

### Connect your pipedrive account